IT Manager

About JavvyJavvy is on a mission to set a new standard for café favorites with better-for-you beverages that are craveable, convenient, and without compromise. Positioned at the intersection of café culture, convenience, and functional nutrition, we’re reimagining the drinks people buy every day — proving you don’t have to compromise between great taste and quality ingredients. What began as a cult-favorite DTC brand has rapidly scaled into an omnichannel business, now expanding into major retail while building a loyal community around better-for-you café favorites.The Opportunity:We are hiring our first dedicated IT leader to build, own, and scale our internal technology environment from the ground up. This is a foundational role responsible for everything from day-to-day IT operations to long-term security, systems strategy, and policy development.You will design and implement the systems, processes, and safeguards that keep our team productive, secure, and compliant. If you thrive in building from scratch, enjoy wearing multiple hats, and can balance hands-on execution with strategic thinking, this role is for you.What You’ll Own:IT Operations & SupportManage all employee devices (Mac and Windows) across the organizationOversee device lifecycle (procurement, provisioning, maintenance, decommissioning) in partnership with our PEO providerAdminister and optimize our existing MDM solution provided through our PEOProvide hands-on IT support and troubleshooting across the organizationEnsure consistent device standards, security configurations, and compliance across all endpointsMonitor IT vendor and software spend, track billing for IT services, and identify opportunities for cost savings and optimizationIdentity & Access ManagementOwn system access across all tools and platformsDesign and maintain onboarding and offboarding processes for IT and system accessEnsure least-privilege access and proper role-based permissionsMonitor and manage access to API keys, credentials, and sensitive integrations, including auditing usage and enforcing secure practicesCybersecurity, AI Governance & Risk ManagementLead company-wide cybersecurity initiatives and training programsImplement and manage security tools (e.g., endpoint protection, MFA, SSO)Identify risks and proactively strengthen our security postureEstablish safeguards and governance around the company’s use of AI tools and platforms to ensure secure, responsible, and compliant usagePartner with teams to evaluate emerging AI workflows, tools, and automations for security, privacy, and operational riskSystems & InfrastructureOwn and administer our Google Workspace environment (user management, security settings, configurations)Evaluate, implement, and manage additional IT systems and tools as we scaleOwn vendor relationships for IT-related services (including our PEO for device/MDM)Ensure systems are scalable, reliable, and cost-effectiveData Protection & Business ContinuityEstablish and maintain data backup and recovery processesDevelop and test disaster recovery and business continuity plansPolicies, Compliance & DocumentationBuild and maintain IT policies, standards, and procedures from scratchEnsure alignment with security best practices and any relevant compliance requirementsCreate clear documentation for systems, processes, and internal useYou’re a Fit If…You have an Associate Google Workspace Administrator certificationHave experience owning or heavily contributing to IT in a startup or high-growth environmentAre comfortable being a team of one and making decisions independentlyCan move between strategy and hands-on execution with easeHave strong experience with device management, identity/access management, and SaaS ecosystemsUnderstand cybersecurity fundamentals and have implemented security practices in real environmentsHave familiarity with API security, access governance, and modern AI tooling considerations in the workplaceAre proactive, organized, and naturally build structure where there is ambiguityCommunicate clearly with both technical and non-technical stakeholdersEnjoy building processes and systems from the ground upNice to HaveExperience working with PEO-managed IT environmentsDeep experience with MDM tools (even if different from our current provider)Familiarity with Google Workspace administration at scaleFamiliarity with compliance frameworks (SOC 2, ISO 27001, etc.)Background in security training or awareness programsWhy This Role Rocks:Competitive Salary 100% Company-Paid Health, Dental, Vision & Life Insurance for employees(Family coverage available at employee cost)401(k) Retirement PlanParental LeaveFree Access to Javvy ProductsCareer Growth OpportunitiesCollaborative, Fast-Paced Start-Up EnvironmentOriginally posted on Himalayas