Implementation Manager

Gem is seeking a dynamic and highly organized Implementation Manager to join its Customer Success team. The ideal candidate will have 2+ years experience in implementation, strong project management skills, and a passion for providing exceptional customer service. They will oversee the successful deployment and integration of Gem's platform for new clients, manage cross-functional partners to deliver high-quality solutions on time and within scope, and collaborate directly with customers to help them achieve their business goals.Requirements2+ years of experience in implementationStrong project management skillsPassion for providing exceptional customer serviceExperience in configuring and implementing SaaS applications, particularly in the HR and Recruiting spaceBenefitsHighly competitive salaryEquityFlexible Time Off program16 paid holidaysBest-in-class medical, dental & vision insurance$1,200 annual stipend for learning and development opportunities16 weeks of Paid Parental LeaveNew Parent Perks totaling $1,500 and flexibility upon return to workOriginally posted on Himalayas